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No Update On Amazon !!!

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No Update On Amazon !!!

Postby fingers_phil » Mon Feb 13, 2017 6:46 am

When I try to run DK on my Amazon Fire Phone, I get the message "Good news! A new update is available'.
When I click on update I go to the DK app page on Amazon, but there is no update!!!

When will it be available?

Regards
Phil
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Re: No Update On Amazon !!!

Postby purgatoria » Mon Feb 13, 2017 2:09 pm

Whoops. Guess they forgot about that one
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Re: No Update On Amazon !!!

Postby fingers_phil » Mon Feb 13, 2017 3:07 pm

The annoying thing is, is that I have purchased gems and now cannot play the game.

RIDICULOUS AND IMCOMPETENT !!!!

Am so annoyed.
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Re: No Update On Amazon !!!

Postby purgatoria » Mon Feb 13, 2017 8:05 pm

I assume you have already messaged dk chriss in addition to venting your frustration here.
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Re: No Update On Amazon !!!

Postby goonigoogoo » Tue Feb 14, 2017 6:01 am

apparently ea are aware of problem but no fix in pipeline yet
Oh lord help me I'm falling down the stairs
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Re: No Update On Amazon !!!

Postby Gonjinn » Tue Feb 14, 2017 9:00 am

This is really disappointing. My fellow guild members hv been unable to play for 2 weeks and counting. Worse of all is that, there is no status on the progress (if any).
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Re: No Update On Amazon !!!

Postby fingers_phil » Tue Feb 14, 2017 1:05 pm

Have PM'd Chis but as of yet no answer.

Wonder if they will refund what I have spent on gems?
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Re: No Update On Amazon !!!

Postby Gonjinn » Tue Feb 14, 2017 1:28 pm

A fellow Keeper in my guild bought gems but never receive them. Wrote in a number of times but no reply :(
So he decided never to buy gems again.
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Re: No Update On Amazon !!!

Postby fingers_phil » Tue Feb 14, 2017 1:42 pm

Surely, there must be some legal issues where you do not receive items you have paid for!

As far as I am concerned, I have paid cash for gems and connot play the game now. Does this make the PP 'Unfit for purpose'?

I wonder how this would fare under the Consumer Rights Act 2015.

Get your finger out EA!!!! Or refund !!!
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Re: No Update On Amazon !!!

Postby Zenordoo » Sun Feb 19, 2017 3:51 am

Alas, this is common for all us Amazon users.

New updates take weeks to roll out. Been a problem for years.
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