Page 1 of 2

Is Rogers your cell network provider?

PostPosted: Wed Jun 13, 2018 6:48 am
by Cesspool
If so, are you able to log into the game over the cell network? I lost th ability to log in last week via cell (but not wifi) and am a Rogers subscriber in southern Ontario.

Re: Is Rogers your cell network provider?

PostPosted: Thu Jun 14, 2018 7:58 pm
by Ululant
Same area, same provider, no issues

Re: Is Rogers your cell network provider?

PostPosted: Fri Jun 15, 2018 2:05 pm
by Cesspool
So weird. I’ve tried everything I can think of. Reinstalled the game, reset network settings ... nothing has worked. Chris, what does a server fee 15 mean?

Re: Is Rogers your cell network provider?

PostPosted: Fri Jun 15, 2018 6:14 pm
by purgatoria
Cesspool wrote:So weird. I’ve tried everything I can think of. Reinstalled the game, reset network settings ... nothing has worked. Chris, what does a server fee 15 mean?


It means you are a particularly stingy keeper and need to be reminded to tip your server 15%

Re: Is Rogers your cell network provider?

PostPosted: Fri Jun 15, 2018 8:11 pm
by Cesspool
Lol, I always tip 20-25 :P

Re: Is Rogers your cell network provider?

PostPosted: Sat Jun 16, 2018 12:47 pm
by Ululant
Hey Cesspool. Travelled to Toronto today. Rogers cellular quit working around Kingston and the whole way to Toronto. Works fine east of Kingston. Even turned off cellular and tried wifi at an enroute and it still came up with that error. Now that I have arrived at destination in Toronto, the cellular still does not work, but the Rogers wifi works fine. ... Rogers... first they ruined hockey and now this...

Re: Is Rogers your cell network provider?

PostPosted: Mon Jun 18, 2018 8:51 am
by Cesspool
Ok thanks! Always. Relief to know you’re not going crazy. Now WTH could be causing this problem. And only in a portion of the Rogers coverage network (albeit one that potentially affects millions of subscribers).

Chris, can you shed any light on this? What does a server error 15 code mean?

Re: Is Rogers your cell network provider?

PostPosted: Mon Jun 18, 2018 3:33 pm
by DKDev_Chris
The notes aren't very helpful: "Error Code 15: General failure, usually means the login server is unreachable".

As other players can login, I'm guessing it's related to the ISP.

Re: Is Rogers your cell network provider?

PostPosted: Tue Jun 19, 2018 4:53 pm
by Cesspool
Ya no idea where to go with this one. This is the only game I play that is affected. I have a feeling that calling the company will lead nowhere.

Re: Is Rogers your cell network provider?

PostPosted: Tue Jun 19, 2018 6:32 pm
by purgatoria
Cesspool wrote:Ya no idea where to go with this one. This is the only game I play that is affected. I have a feeling that calling the company will lead nowhere.

That's not necessarily true. Your "angry frustrated place" can be considered a place....