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Stars are not registering

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Re: Stars are not registering

Postby rodem » Mon Oct 08, 2018 8:06 am

Same here...
Guilds Italy & ITALIA 2.0 & Italianteam all lvl 40
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Re: Stars are not registering

Postby Waltz » Mon Oct 08, 2018 8:10 am

Agree with thought then it is bad to lose our gems! But my opinion main problem is I can’t planning my push for earning top10 in HC, for example! I lost not only gems, I lost dread stones! It is terrible!!!
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Re: Stars not adding correctly to score.

Postby rodem » Mon Oct 08, 2018 8:13 am

I'm in HC right now in Gilde Pilsner, I don't know exactly how many stars I lost because I noticed the problem right now, I see my gems go away but star count is not working... If I do a lot of attack in a row with refill, stars are not added (or added partially) to my total while if you do just one attack and then I go back to my dungeon seems that it work...
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Re: Stars not adding correctly to score.

Postby Ululant » Mon Oct 08, 2018 8:25 am

Same. Plus ridiculous amounts of disconnects yesterday. None this am though. Random star counting.
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Re: Stars are not registering

Postby Ululant » Mon Oct 08, 2018 8:27 am

Same still today. But no disconnects this am. Random stars counting. Maybe 50% of raids. Maybe.
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Re: Stars are not registering

Postby Tormentor » Mon Oct 08, 2018 9:44 am

Same problem here... I've lost lots of gems for nothing. And my time too... I realized that stars are not counting after few resupplies.
No disconnets but tournaments scores are loading without end.
I can see what you see not, Vision milky, then eyes rot.
When you turn, they will be gone, Whispering their hidden song.
Then you see what cannot be, Shadows move where light should be.
Out of darkness, out of mind, Cast down into the Halls of the Blind.
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Re: Stars are not registering

Postby DKDev_Chris » Mon Oct 08, 2018 9:44 am

We think we've got a lead on the problem.
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Re: Stars are not registering

Postby Cesspool » Mon Oct 08, 2018 10:45 am

I have also noted the same issues. I see “Can’t Connect to Server” errors frequently when trying to log in. Often the tournament leaderboard screen won’t load and I too have had multiple wins not credited to our star count. The server connection errors started some time last week I think.

Note I have not been experiencing any disconnect during raids, only problems connecting. Perhaps this is because I can only play the game using wifi given the issue with the cell network provided by Rogers in the Greater Toronto Area that I documented a long time ago and remains unresolved?
Leader of Canadian Keepers guild (lvl 40, welcoming new members or just drop in to say hi :))
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Re: Stars are not registering

Postby fingers_phil » Mon Oct 08, 2018 11:11 am

At least my last two raids have not registered!!!!!!
I reckon over 1000 stars. Guilds are now under maintenance. Why do they mess around during tourneys!
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Re: Stars are not registering

Postby DKDev_Chris » Mon Oct 08, 2018 11:24 am

We have just completed the deployment. Please post here if you still see the problem or if it's been fixed.
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