1200 gems disappeared

[JPN Keepers]

I played the event raid of this week.
There were more than 1300 gems but it became 139 gems after the event raid. 1200 gems disappeared.
I thought I bought something by mistake but all imps were still working, training was ongoing and my resources were full.
It is impossible to buy boost by mistake for 1200gems.(many clicks for 1200gems)
I am very sure I had more than 1300 because I kept it for library upgrade.
I restarted app and iPad, also re-logged in but the gem was lost:(

Already reported to Chris.

[MB7]

plz inform me if they fix that to you, also report it to in game support, I had something like that, but only for 600 gems, I reported it, nothing happened, n it's not a lot of gems..

[JPN Keepers]

I got a reply from Chris.
According to their record, I bought 11.7M gold in two purchases.
Very interesting.
Two gold purchases cannot be a mistake but I never buy gold.
Anyways, it is what recorded. Time to say good-bye to my 1200gems

Although the result was not what I expected, Chris made a little research for me. Thanks.

[MB7]

I got a reply from Chris.
According to their record, I bought 11.7M gold in two purchases.
Very interesting.
Two gold purchases cannot be a mistake but I never buy gold.
Anyways, it is what recorded. Time to say good-bye to my 1200gems

Although the result was not what I expected, Chris made a little research for me. Thanks.

yes you're right, still RIP 1200 Gems not gonna even mention the 600 gems hehe

[purgatoria]

I got a reply from Chris.
According to their record, I bought 11.7M gold in two purchases.
Very interesting.
Two gold purchases cannot be a mistake but I never buy gold.
Anyways, it is what recorded. Time to say good-bye to my 1200gems

Although the result was not what I expected, Chris made a little research for me. Thanks.

yes you're right, still RIP 1200 Gems not gonna even mention the 600 gems hehe

And yet you did