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1200 gems disappeared

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1200 gems disappeared

Postby JPN Keepers » Wed Apr 19, 2017 4:17 pm

I played the event raid of this week.
There were more than 1300 gems but it became 139 gems after the event raid. 1200 gems disappeared.
I thought I bought something by mistake but all imps were still working, training was ongoing and my resources were full.
It is impossible to buy boost by mistake for 1200gems.(many clicks for 1200gems)
I am very sure I had more than 1300 because I kept it for library upgrade.
I restarted app and iPad, also re-logged in but the gem was lost:(

Already reported to Chris.
JPN Keepers
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Re: 1200 gems disappeared

Postby MB7 » Thu Apr 20, 2017 11:23 am

plz inform me if they fix that to you, also report it to in game support, I had something like that, but only for 600 gems, I reported it, nothing happened, n it's not a lot of gems..
۩﷽۩
retired - 07/02/2017 to 07/05/2017 GGWP
DCR 39 - Trophy 6.7K @christ plz delete my account. ty
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Re: 1200 gems disappeared

Postby JPN Keepers » Fri Apr 21, 2017 6:34 am

I got a reply from Chris.
According to their record, I bought 11.7M gold in two purchases.
Very interesting.
Two gold purchases cannot be a mistake but I never buy gold.
Anyways, it is what recorded. Time to say good-bye to my 1200gems :cry:

Although the result was not what I expected, Chris made a little research for me. Thanks.
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Re: 1200 gems disappeared

Postby MB7 » Sat Apr 22, 2017 6:10 am

JPN Keepers wrote:I got a reply from Chris.
According to their record, I bought 11.7M gold in two purchases.
Very interesting.
Two gold purchases cannot be a mistake but I never buy gold.
Anyways, it is what recorded. Time to say good-bye to my 1200gems :cry:

Although the result was not what I expected, Chris made a little research for me. Thanks.


yes you're right, still RIP 1200 Gems :| not gonna even mention the 600 gems hehe :cry:
۩﷽۩
retired - 07/02/2017 to 07/05/2017 GGWP
DCR 39 - Trophy 6.7K @christ plz delete my account. ty
MB7
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Joined: Thu Feb 02, 2017 8:17 pm

Re: 1200 gems disappeared

Postby purgatoria » Sat Apr 22, 2017 6:20 pm

MB7 wrote:
JPN Keepers wrote:I got a reply from Chris.
According to their record, I bought 11.7M gold in two purchases.
Very interesting.
Two gold purchases cannot be a mistake but I never buy gold.
Anyways, it is what recorded. Time to say good-bye to my 1200gems :cry:

Although the result was not what I expected, Chris made a little research for me. Thanks.


yes you're right, still RIP 1200 Gems :| not gonna even mention the 600 gems hehe :cry:

And yet you did :roll:
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