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the system is down... patch error

Please provide as much detail as possible, so that we can attempt to reproduce.

the system is down... patch error

Postby bokuju » Thu May 14, 2020 3:21 pm

dk was connected fine until it soiled itself and rebooted to this (all devices):

there was an error patching game data, code 1.
please try again later.

retry -> infinite loop

no problem with network or any other apps.
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Re: the system is down... patch error

Postby Gonjinn » Thu May 14, 2020 3:22 pm

Same here!
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Re: the system is down... patch error

Postby micmar11 » Thu May 14, 2020 4:32 pm

+1
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Re: the system is down... patch error

Postby DKDev_Chris » Thu May 14, 2020 4:35 pm

We are currently investigating.
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Re: the system is down... patch error

Postby thedeanphoenix » Thu May 14, 2020 4:36 pm

I’m also experiencing the same issue on both data and WiFi. Cape Town, South Africa, Vodacom. iOS device!
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Re: the system is down... patch error

Postby DKDev_Chris » Thu May 14, 2020 4:42 pm

We've identified the problem. Working out a fix now. Will reply back when I have an ETA on the fix.
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Re: the system is down... patch error

Postby thedeanphoenix » Thu May 14, 2020 4:43 pm

DKDev_Chris wrote:We've identified the problem. Working out a fix now. Will reply back when I have an ETA on the fix.


That’s good to know and great that you’re so quick on the draw!
Out of interest, are updates and bug fixes being done in the background all the time or something? Because the last time there was an app update was over a year ago (according to the App Store) so I was just curious?
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Re: the system is down... patch error

Postby DKDev_Chris » Thu May 14, 2020 5:26 pm

ETA for the fix is... now! Service should now be restored.
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