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!!! Gems bought and not received !!!

PostPosted: Fri Mar 23, 2018 5:12 am
by Rodnick
I bought gems three times and received neither the gems nor the imp. My messages in the support area ingame will not be answered. The German support hotline always tells me the same, I should write a message ingame and leads me to this forum. I ask for help now here. What do I have to do to get my already paid gems? :(

Re: !!! Gems bought and not received !!!

PostPosted: Wed Mar 28, 2018 11:18 pm
by pitofdespair
You can try to pm DKDev_Chris with your dungeon name, account, and user ID (triangle at top left of dungeon, ?, support, ID at the bottom. Do not post your user ID here or someone may impersonate you.) Good luck.