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Newbie Post... Error Code 1

Please provide as much detail as possible, so that we can attempt to reproduce.

Newbie Post... Error Code 1

Postby Horny_n_SD » Tue May 22, 2018 1:16 pm

Apologies if this has been addressed in another thread, but for the last 2 days I have been receiving this msg: "There was an error patching game data, Code 1. Please try again later"....

I have rebooted & relaunched app multiple times... No such luck.
I'm apprehensive about deleting & reinstalling the app & losing years of gameplay.

Anyone have answers/suggestions/info?

Thx Keepers.

-HnSD
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Re: Newbie Post... Error Code 1

Postby DKDev_Chris » Wed May 23, 2018 9:07 am

Is still happening to anyone? If so, on what platform?
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Re: Newbie Post... Error Code 1

Postby Horny_n_SD » Wed May 23, 2018 10:30 am

If it helps, I have a Samsung Galaxy 8+.
Its been about 4 days now w no access... Really weird... And frustrating.
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Re: Newbie Post... Error Code 1

Postby Kaiser9520 » Thu May 24, 2018 2:14 am

It’s still happening to me but only when I’m playing with phone data. I don’t have any problems logging in while on WiFi.
I’m using a IOS
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Re: Newbie Post... Error Code 1

Postby simplex33 » Thu May 24, 2018 3:42 am

Same error for me on both wifi and phone date.
Im also a couple of days into a 7 day DK boost,...is this being looked at.

Regards
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Re: Newbie Post... Error Code 1

Postby DKDev_Chris » Thu May 24, 2018 9:37 am

OK so we have one report on Android, another on iOS, but only when using data, and another report but not platform listed. If anyone else is encountering this, please post your platform and for how long the issue has been happening to you.
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Re: Newbie Post... Error Code 1

Postby Horny_n_SD » Thu May 24, 2018 10:33 am

I was able to connect briefly yesterday over WiFi, but nothing on either phone or wifi since. I've def lost a lot of my resources and game time. Its been about 4-5 days now. Thx for your help troubleshooting Chris!
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Re: Newbie Post... Error Code 1

Postby Rodnick » Sat Jun 02, 2018 4:43 pm

I have the problem since the last update. During raids, I often have disconnections. As a result, I have already lost many gems.
I play in Android, Fire HD 10
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