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Lost Guild in tournament

Please provide as much detail as possible, so that we can attempt to reproduce.

Lost Guild in tournament

Postby EvelKnievel » Sat Nov 03, 2018 4:33 pm

I was playing in the Guild Hamburg this tournament and scored between 20 and 21k Stars. Suddenly i was without Guild.
I did not leave.
I was not kicked.

So we both lost these Stars.
EvelKnievel
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Re: Lost Guild in tournament

Postby JPN Keepers » Tue Nov 06, 2018 1:37 am

It is an old and rare bug.
One of my guild members experienced it a few years ago.
Nobody kicked him out but he was kicked out somehow and lost all reward.

Send PM to Chis with below info:
Dungeon name
Guild name
User ID
Approximately when it happed

He may be able to track the bug and recover your rewards. Good luck.
JPN Keepers
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Re: Lost Guild in tournament

Postby EvelKnievel » Tue Nov 06, 2018 2:03 pm

Thank you, JPN Keepers, i will.
EvelKnievel
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Posts: 2
Joined: Sat Nov 03, 2018 4:07 pm

Re: Lost Guild in tournament

Postby DKDev_Chris » Fri Nov 09, 2018 11:02 am

Thanks for the report. Please see my PM for further details.
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